Receive Pay Merchant Services - Error Codes
Documentation
- API Reference
- Getting Started
- Method Reference
- Charges
- Recurring Charges
- ACH Transactions
- Recurring ACH Transactions
- Paper Check Conversion Transactions
- Discounts & Coupons
- Customers
- Recurring Plans
- Emails
- Gateways
- Clients
- General Reference
- Gateway Integrations
- Example Posts
- Data Types
- Glossary
- Troubleshooting
- Error Codes
- FAQ
Error Codes
The system attempts to generate helpful error codes that help you fix/improve your application. A comprehensive list of all error codes is below:
| Code | Text |
| 1000 | Invalid request. |
| 1001 | Unable to authenticate. |
| 1002 | Invalid request type. |
| 1004 | Required fields are missing for this request |
| 1005 | Gateway type is required. |
| 1006 | Invalid format passed. Acceptable formats: xml, php, and json. |
| 1007 | Invalid country. |
| 1008 | Invalid email address |
| 1010 | A secure SSL connection is required. |
| 1009 | Unspecified error in request. |
| 1011 | Invalid time zone. |
| 1012 | For USA and Canada addresses, a valid 2-letter state/province abbreviation is required. |
| 2000 | Client is not authorized to create new clients. |
| 2001 | Invalid External API. |
| 2002 | Username is already in use. |
| 2003 | Password must contain only letters and numbers and be greater than 5 characters in length. |
| 2004 | Invalid client ID. |
| 2005 | Error contacting payment gateway. |
| 2006 | Only administrators can create new Service Provider accounts. |
| 2007 | Invalid client_type. |
| 3000 | Invalid gateway ID for this client. |
| 3001 | Gateway ID is required. |
| 3002 | Client ID is required. |
| 4000 | Invalid customer ID. |
| 4001 | Invalid charge ID. |
| 5000 | A valid Recurring ID is required. |
| 5001 | Start date cannot be in the past. |
| 5002 | End date cannot be in the past |
| 5003 | End date must be later than start date. |
| 5004 | A customer ID or cardholder name must be supplied. |
| 5005 | Error creating customer profile. |
| 5006 | Error creating customer payment profile. |
| 5007 | Dates must be valid and in YYYY-MM-DD format. |
| 5008 | Invalid credit card number |
| 5009 | Invalid amount. |
| 5010 | Recurring details are required. |
| 5011 | Invalid interval. |
| 5012 | A valid description is required. |
| 5013 | This transaction requires a billing address. If no customer ID is supplied, first_name, last_name, address_1, city, state, postal_code, and country are required as part of the customer parameter. |
| 5014 | Error cancelling subscription |
| 5015 | You cannot modify the plan_id via UpdateRecurring. You must use ChangeRecurringPlan to upgrade or downgrade a recurring charge. |
| 5016 | Recurring billings cannot be updated for this gateway. You must cancel the existing subscription and create a new one. |
| 5017 | Gateway is disabled. |
| 5018 | This gateway requires customer information to be processed. Please include a customer_id of an existing customer or a customer node with new customer information in your request. |
| 5019 | This gateway requires the purchasing customer's IP address. Please include a customer_ip_address node in your request. |
| 5020 | This gateway does not allow refunds via the API. |
| 5021 | Only active gateways can be updated with new credit card details. |
| 5022 | This subscription is free - updating credit card details is futile. |
| 5023 | The new gateway you have chosen requires customer information but this customer record currently doesn't exist. Please use UpdateCustomer to add full customer details for this user before calling UpdateCreditCard. |
| 6000 | A valid Charge ID is required. |
| 6001 | A valid Customer ID is required. |
| 6002 | A valid Recurring ID is required |
| 6003 | Nothing to update. |
| 6005 | Error updating Recurring details. |
| 6006 | A valid Plan ID is required. |
| 7000 | Invalid plan type. |
| 7001 | Invalid Plan ID. |
| 7002 | Invalid Free Trial amount. |
| 7003 | Invalid occurrences amount. |
| 8000 | Invalid Email Trigger. |
| 8001 | A valid Email ID is required. |
| 8002 | Email body must be encoded. |